Product warranty
Tools and machinery are covered by the manufacturer’s warranty. Duration and terms vary by product and are stated in the supplied documentation or owner’s manual.
If a problem occurs, contact us with your proof of purchase and a clear description of the fault so we can guide you through the next steps.
Technical support
Depending on the product and manufacturer, we can assist with usage guidance, maintenance, repair procedures and spare-part availability.
Before contacting us
- Have your order number or proof of purchase available
- Note the model and serial number where applicable
- Describe the issue and prepare photos or video if helpful